PRODUCT INFO

PRODUCT
FAQs

  • Everything in the shop takes 3-5 business days for me to prepare to ship. I’m a one-woman show, so please have patience with me :) Once your order ships, you will get a shipping notification and tracking info.

    All US orders are shipped via USPS First Class Mail and should arrive 2-5 business days after leaving my studio. Shipping is calculated by weight.

    *See below for information on International shipping

  • Yes I do!

    Canada orders will ship via USPS First Class International and should arrive 6-10 days after leaving my studio. Rates start at $28 and are calculated by weight. Duties are covered in this cost. You will be provided a tracking number once the package ships.

    International orders will ship via USPS First Class International and should arrive 6-14 business days after leaving my studio. Rates start at $28 are are calculated by weight. You will be provided a tracking number once the package ships.

    *The delivery estimate will vary by country and is out of my control once it leaves my hands.

    *Smeeny Made Wild is not responsible for any import duties or VAT that are incurred

  • All of the beanies are one size and are made to fit a 21”-23” head. I do my best to show the fit in all product photos (I have a 22” head). Keep in mind that the wool will relax and stretch once you wear the hat.

    If you have further concerns about fit, please shoot me an email at hello@smeenymadewild.com

  • Beanies in the Hygge collection are made from a 100% ethically and sustainably sourced Peruvian wool.

    Beanies in the Adventurer collection are made from 100% ethically and sustainably sourced hand-dyed merino wool.

    Faux fur pom poms are made from a polyester fabric and filled with a poly fill.

    All tags are made from a cork fabric.

  • Every single beanie is handmade by me. I always have my knitting with me so you can find me making them in the car, making them on vacation, but mostly making them at home while sipping coffee and listening to a podcast :)

  • I’m so sorry that your hat isn’t everything that you wanted! Due to the delicate nature of my handmade items, I can only accept returns or exchanges of unworn, unaltered items in their original packaging within 14 days of delivery.

    You are responsible for return shipping and the item must be deemed it is in its original condition before a refund can be processed. Please allow 5-10 business days for the item to be received, processed, and refunded.

    To initiate a return or exchange, please send me an email at hello@smeenymadewild.com with Subject: Return/Exchange and I will respond to you as quickly as possible to get the problem resolved.

  • Oh no! Unfortunately, once the item has left the building, it is in the hands of the shipping carrier and out of my control. I would highly suggest talking to your local post office first to see if they can help you find it. If you still haven’t had any luck in 5 days, please email me at hello@smeenymadewild.com and I will do my best to help with the situation.

  • Yay! I’m so glad you are interested in carrying my hats! Please email hello@smeenymadewild.com for more info.

  • No worries! Please send an email to hello@smeenymadewild.com with your question. I will respond within 24-48 hours :)

PRODUCT
CARE

  • All of the knits are made with 100% Peruvian wool or 100% hand dyed merino wool. Fortunately, for you, this means they are moisture-wicking and odor-resistant! If you do need to clean your item, I highly recommend only spot cleaning when necessary with cold water and wool wash. Lay flat to dry.

  • All of the faux fur pom poms are made with a polyester fabric and hand sewn. To keep your pom pom looking as fluffy as the day you got it, gently blow dry with cool air!

  • A fabric shaver is your friend! Every season, I give my knitwear a once over with a fabric shaver to defuzz. Your knits will look good as new!

  • If you’re beanie feels snug or too small, know that wool will stretch over time and mold to your head. If your beanie still feels too snug after repeated wear, you may stretch out the beanie by soaking in cool water, gently squeeze out excess moisture by rolling in a dry towel, reshaping and stretching gently, and laying the beanie flat to dry.

  • Wool naturally stretches out over time. If your beanie feels like it has stretched out and is too big, you may try and reshape it by soaking it in cool water, gently squeeze out excess moisture by rolling in a dry towel, reshaping to a smaller size, and laying the beanie flat to dry.